Cody Roberts

Tier 1 - Support Engineer

Cody Roberts has been with Empire Consultants since 2020. He is currently a senior pursuing a Bachelor’s degree in Computer Science at Western Michigan University. At Empire Consultants, Cody works with End Users, assisting on service desk related issues like Outlook, Office365 or printer issues.

His experience includes:

  • End User ticket management
  • Running & terminating patch cables
  • Assisting companies with onboarding of employees
  • Troubleshooting hardware & software issues
  • Implements patch management & backup solutions
  • AV Defender deployments on large environments
  • Maintains systems through our Brainy Platform
  • Programming Languages: Python, C++, C, R, PHP, & SQL

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